Lufthansa case study Example | Topics and Well Written Essays - 250 words

Lufthansa - Case Study Example The company uses internet ticket booking, instead of the traditional agents located in the company’s operational strongholds (Davies 2010, 41). Internet ticketing has been touted as one of the cost drivers in most of the service industry. It is ineffectual to use agencies in the current market trends owing to various reasons, as highlighted in market dynamics. The involvement of agencies means that there has been a good relationship between Lufthansa Airlines and their clients, a third party. For that reason, it will call for a reduction of their profits to sustain the agents in the supply chain. It is thus advisable to deal directly with customers through internet ticket booking. Security concerns such as cybercrime are synonymous with all sorts of online transactions. In the main, they are initiated by people who need to hijack people’s business trails. All the same, in the long term, this is a sustainable business model for Lufthansa Airlines (Davies, 2010, 72). Comparison of the industry wages with those of Lufthansa Airlines show a noticeable gap. This is because of the initiative to hire fewer workers in their teams. As a result, Lufthansa Airlines has managed to offer competitive remuneration to employees, at the same time saving on the resulting

Vice President of a Supply Chain Case Study Example | Topics and Well Written Essays - 500 words

Vice President of a Supply Chain - Case Study Example In other words, effort should be made to ensure safe passage of the goods being supplied at each stage along the supply chain. Efficiency can be achieved through implementing various measures. It is also essential for businesses and suppliers to create quality relationships in order to improve their operations in the supply chain. Thus a clear supply network ought to be created so as to be in a position to achieve the desired goals. This is known as the value delivery network which is made up of the firm, suppliers, distributors and ultimately customers who partner with each other to improve the performance of the entire system (Kotler & Armstrong, 2010). In such a scenario, all the parties involved should be coordinated in such a way that there is efficient passage of the goods from one point to the next. The channels upon which the goods will be delivered should be clearly identified so as to avoid confusion. Transport logistics ought to be clearly defined so as to enable the suppliers to efficiently move different goods and products from one point to the other. The other measure that can be taken in order to ensure efficiency is to make sure that the goods supplied do not outstrip the capacity to store them. This means that the inventory at one stage should not be larger than the storage place available. In order to measure the benchmarks of success of this initiative, I will make a follow up to ensure that there are no breakages and that all goods have been delivered as per expectations. It is also imperative to engage all members involved so as to be able to gain feedback from them to ascertain if they are satisfied with the distribution system implemented by the suppliers. The limited number of breakages and complaints from the customers is another benchmark that can be used to make sure that the initiative has been a success. The period taken for a particular product to be delivered from the manufacture to the retailer can also be used